Xpu-Ha Palace Resort - Riviera Maya

KM. 265 Carretera Chetumal - Puerto Juarez
Municipio Solidaridad, Q. Roo, Mexico

The Xpu-ha Palace (pronounced "ish-pu-ha") is an eco-friendly resort located in the Riviera Maya, within wild tropical gardens and overlooking a spectacular white sandy beach. The resort features Mayan style architecture with open air public areas (lobby, reception desk, gym, beauty salon, etc.) In the lobby, you hear Mayan music softly playing while there is a party atmosphere at main beach area, perhaps with a DJ spinning disks. The resort has 3 restaurants, non-motorized watersports, a variety of amenities and activities for the spirited guest including scuba diving (extra cost). The resort maintains an eco-park environment for travelers who want a laid back natural experience; it is not for those who want to party or want glitzy nightlife.

Inlet for snorkeling at Xpu-Ha Palace.
White sand, warm turquoise sea, and palapas for shade at Xpu-Ha Palace resort.  All that is missing is the cool drink.

The resort is a sprawling collection of "villages" laid out around natural and man-made features, including an estuary (good for kayaking and learning to scuba dive), an inlet (good for snorkeling), two pools, and a beach. Bicycles are available for guests to ride (finding and keeping "your bike" is a game for many guests). There is also an electric tram that circulates the resort from 7a to 11p, making stops every 20-25 minutes. Guests should expect to do quite a bit of walking.

  • All-inclusive
  • Eco-friendly resort
  • 5-star
  • Great for romantic getaways and weddings in a tropical setting
  • Rooms scattered throughout the resort in "villages" clustering the units.
Rooms are in "villages" of two-storey buildings.

Click on map for larger image. Warning: it may take a few minutes to load depending on your Internet connection speed.

1 hour from airport; 1 1/2 hours from town.


Concierge, Bellstaff Service, Beauty Salon, Wedding Arrangements, Gift Shop, Travel Agency, Car Rental, Doctor, Golf Carts, Ice Machines, Taxis, Dry Cleaning & Laundry Service, Wheelchairs on Request, Lounge, Scuba Diving, Snorkeling, Kayaking, Ecological Tours, Jungle & Mangrove Tours, Botanical Workshops, Pools, Gym, Chess, Checkers.

All-inclusive features include:

  • All meals, drinks, taxes (meals & room taxes) and gratuities
  • Use of the facilities of all Palace Resorts Hotels in Cancun
  • Unlimited selected tours
  • Non-motorized watersports
  • One scuba diving demonstration
  • Scheduled theme parties during the week


Room Categories and Descriptions

Xpu-Ha Palace Resort has 464 air-conditioned rooms in two-storey bungalow style buildings. There is only one room category: deluxe. Rooms differ only by where they are on the resort, whether they are an upstairs or down, and whether they have one king bed or two double beds. All rooms feature a double Jacuzzi, private balcony, mini bar restocked every 2 days, and ceiling fan. Rooms also have a large deck or balcony with two chaises and small table and a hammock (extra hammock may be requested). Handicap-accessible rooms are available in buildings near the lobby. Most rooms are oceannview.

Room amenities include large private balcony, in-room safe, smoke detectors, individually controlled air conditioning, satellite TV with remote control, hair dryers, purified water, mini-bars containing sodas, bottled water, beer and double jacuzzis in every room.

Rooms have either two double beds or one king bed.  Beds face the balcony or patio door.  Above and behind the beds is the jacuzzi tub and sink. Notice the window which allows flow-through ventilation from the sink area to the patio or balcony door. The toilet is in a separate room.
Every room has a deck (like this one) or a patio; furniture includes chairs, chaise lounges, a table, and a hammock. Extra hammocks may be hung as desired.


Buffet lunch in restaurant near the north pool.

Ragazzi - Italian Restaurant, Breakfast and Lunch Buffet, a la carte Dinner.

Mariachi - Mexican Cuisine, Breakfast and Lunch Buffet, a la carte Dinner.

Bambu - Oriental Cuisine, Breakfast and Lunch Buffet, a la carte Dinner.

Room service is available.


Weddings are only performed at the gazebo. However, the couple can be photographed standing on the sand as well.

Free wedding packages are available for guests at Xpu-Ha Palace Resort. The packages include:

  • Wedding Gazebo nicely decorated
  • All document arrangements and legal fees
  • Justice of the Peace
  • Marriage License & Certificate
  • White decoration for chairs and table
  • Domestic champagne for guests during the ceremony
  • Dinner reservations for the wedding party
  • Continental breakfast in bed the morning after the wedding
  • Candlelight dinner for the Bride and Groom (with special menu and decoration)
  • Fruit basket and bottle of sparkling wine in room
  • Honeymooners weekly cocktail party
  • CD player or tape player available
  • Red Carpet for bride to walk on
  • Wedding Coordinator
  • Witness if required
  • Late check out until 6:00 pm (upon request and availability).

For assistance in arranging a destination wedding at Xpu-Ha Palace Resort, please contact Carole by email or phone at (800) 759-3238 at least 6 to 9 months before your desired wedding date.


The Golf Club at Playacar is open 365 days a year from 6:30am until dark. Tee time reservations may be made up to 30 days in advance. Golf packages are available. For 2004-05, golf packages include:

  • Unlimited rounds of Golf at the Gold Club at Moon Palace or the Golf Club at Playacar
  • Transportation to and from the course
  • Beverages and snacks at the course
  • Shared cart


Guests will be required to arrange round trip transportation to the golf course and pick up their golf vouchers at least 1 day prior to their tee-time reservation at the Chaza Travel hospitality desk, located in the lobby. Guests will not be allowed to play without a Golf Voucher.

Tee-times must be cancelled at least 48 hours in advance to avoid a $20.00 USD no-show fee. Fee will be charged as an incidental charge to the guest's hotel bill.

Special Activities at Xpu-Ha Palace Resort

Led by an Ecologist guide, 2 different types of ecological tours are offered: a daytime tour; made up of a 45 minute walk through the serpentarium, aviary, turtle and crocodile areas and deer preserve; an evening tour consisting of nature walks through the mangroves, astronomy workshops with use of telescopoes which locate and describe constellations, their names and their Mayan origins and mythology.

Featuring growth adn cultivation of plants and herbs, identification of local endangered plant life, along with
lessons in planting techniques and horticulture.

Also available, lessons in Mayan Medicine with demonstrationsof how local plant life is used in preparation of Mayan remedies and their uses for treatment of common illnesses.


This will be a walking tour of the botanical gardens, natrue trails and will end with a short snorkel tour in the Estuary.

This is an aquatic tour to be guided in kayaks through the Estuary where guests can appreciate 3 different types of
mangrove species and various species of aquatic birds native to the area.

This activity will be led by a trained ecologist within the bio-technical and clinical facilities where guests can observe the treatment of local fauna native to the Xpu-ha property along with other rescued and adopted animals from the Quintana Roo area, which include Sea Turtles, crocodiles, native birds and many other types of animals. There will also be workshops available where guests can interact directly with some of the animals.



Guests of Palace Resorts are entitled to participate in any of the following tours for no additional fee: Tulum, Chichen Itza, Chichen Itza Light and Sound Tour, Paradise Tour (Isla Mujeres), Coba, Ek-Balam and Valladolid (combined tour). Please check with Carole for reservations.

Past Guest Reviews:

For the most part, past guests at Xpu-ha Palace Resort give it rave reviews. It isn't for everyone, but if you'd like a relaxing tropical vacation at a resort with a very casual atmosphere-- no need to dress fancy for dinner-- then Xpu-ha Palace may be just the resort for you.


For additional images from Xpu-Ha Palace Resort, click here.

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